23.10.2024

Managing Difficult Employees

Tuesday, 28th January 2025 from 13:00 to 16:00
UTC+1
Congleton, CW12 4AA, Canal Street, Albert Chambers

Managing Difficult Employees

Managing Difficult Employees

A Practical Workshop for HR Professionals

Do you face the challenge of managing difficult employees in your organisation? Handling uncooperative or disruptive staff members can be one of the toughest parts of being an HR professional or manager. Avoiding these problems can be costly, affecting your credibility, team morale, and even the overall performance of your organization.

Our half-day interactive workshop is designed to equip you with practical tools and proven techniques to manage difficult employees confidently and professionally. Whether you’re dealing with performance issues, workplace conflicts, or behavioural concerns, this course will provide the essential skills to resolve these challenges effectively.

Workshop Overview:

This 3-hour, in-person session offers a structured approach to managing difficult employees, focusing on real-world strategies and solutions that can be implemented immediately. You’ll leave with a clear plan for addressing problem behaviour and ensuring your organisation thrives.

Key Takeaways:

  • Structured Management Approach: Learn to develop a clear, step-by-step strategy for handling challenging employees, from identifying the root cause to resolving the issue.
  • Conflict Resolution Techniques: Master techniques to de-escalate conflicts, calm tense situations, and bring employees back on track.
  • HR and Legal Procedures: Understand the legal and HR-related frameworks for managing difficult employees, ensuring that your actions are compliant and protect the organisation.
  • Handling Grievances: Learn how to effectively address employee grievances, complaints, and concerns in a professional manner that fosters trust and resolution.

What You Will Gain:

  • A comprehensive plan for managing difficult employees and preventing workplace disruptions.
  • The ability to handle emotionally charged situations with professionalism and poise.
  • Insights into HR and legal obligations related to employee management, ensuring compliance.
  • Confidence in addressing employee grievances and complaints fairly and effectively.

Who Should Attend?

This workshop is designed for HR professionals, managers, team leaders, and anyone responsible for managing employees. Whether you’re new to dealing with difficult employees or looking to refine your skills, this course will give you the strategies to handle employee challenges proactively and with confidence.

Why You Should Attend:

Dealing with difficult employees is a challenge that every HR professional and manager will encounter. How you manage these situations can significantly impact your leadership reputation, employee morale, and organizational performance. This workshop is designed to help you handle these scenarios with confidence, ensuring that you're not only addressing the immediate issue but also fostering a more positive and productive workplace.

Join us for this practical, hands-on workshop and gain the skills you need to manage difficult employee situations decisively and professionally.

Book your space today!

Tel: +44 (0)7789 635 033
p3od.co.uk/courses

Spaces are limited to ensure an interactive and personalised learning experience. Don’t miss out on this opportunity to strengthen your management skills and tackle tough employee issues with confidence and clarity.

  • Workplace Conflict Resolution
  • Conflict Coaching
  • Workplace Mediation
  • HR Training
  • Tribunal Support
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I’m Marc O’Hagan – Director for the Federation of Small Businesses (FSB) and Organisational Development specialist for my own HR consultancy, p3od. I specialise in organisational development, leadership, and workforce transformation – helping businesses and public sector teams tackle the “people…

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