Expertise

  • Accredited World Host provider
  • Train The Trainer Training
  • Customer service Training
  • HR
  • Employee Relations
  • Discipline & Grievance
  • redundancy
  • Performance Management
  • Coaching
  • HR Projects
  • HR Consultancy
  • Employee Engagement

Summary

I contract with businesses providing professional HR advice and support to ensure that employees are aligned with business objectives and are motivated to work at their best. This includes developing management skills, engaging with employees, promoting accountability and improving communication between groups. I am a licenced World Host trainer, delivering World Host Customer Service and Train the Trainer programmes.
Specialities:
• Employee Relations
• Delivering HR projects
• Delivering Training programmes including Leadership Development, Customer Service and Train the Trainer ensuring measurable and sustainable change
• Providing independent HR advice and support on an ad-hoc or an interim basis


Experience

  • Hatherlow HR

    Director
    2011 - Current
    Hatherlow HR

Education History

  • BA (Hons) Urban Studies

    Sheffield University
    1981 - 1984
  • PG Dip. Human Resource Management

    Newcastle Business School
    1997 - 1999
  • Graduate Diploma in Law

    College of Law
    2003 - 2005

Interests and Hobbies

I enjoy travel, mountain biking, wild swimming, keeping fit and completed my first triathlon in Chester in July 2019.


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Email Gillian

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